Refunds, Returns and Cancellations

Users have the right to return or cancel an order within 30 calendar days from its delivery. A user may return a product for any reason as long as the product is returned in its original, non-damaged, unused, new condition.

A. Returning Products from purchased Deals

If an order for a Deal is returned within 30 days from delivery, the user will be entitled to a refund of the transaction amount including shipping cost. This applies to both defective and non-defective products.

The user is also entitled to have the item exchanged if they prefer.

Points used when buying the Deal are not refundable.

B. Return policy for purchased Deals

The refunded amount will be returned to the original payment method that was used to pay for the Deal. The refund will be reflected in the user's original payment account within 3-5 business days. Any excess in-store cash used to pay with in-store credits will be refunded directly with in-store credits and be immediately visible in the wallet.

C. Canceling Products Before Delivery

If a user cancels delivery of a product before it has been delivered, the user does not have to accept delivery. In the cases where Blidz cancels delivery, a refund of the purchase price will be made to the user. Points will not be refunded.

The “return” shipping costs will be paid by the user, unless the reason for the return is an error made by Blidz. Returns will be refunded if and when the product is received by Blidz in its original, non-damaged or unused condition. If additional costs occur for Blidz due to insufficient postage on the return, Blidz will deduct this from the refund amount.

Users who want to return or cancel an order should contact us at support@blidz.com.

Business address: 30 Broad Street, 14th Floor Suite #1469, New York City, NY 10004

Contact email: support@blidz.com

Contact number: +1 917 6727658